Latest News:  

English>>Travel

Chinese outbound tourists generally satisfied in Q2, 2013 (2)

(People's Daily Online)

16:33, July 12, 2013

The security situations of the destinations should be further improved. In general, the tourists are satisfied with the urban management of the cities in the destinations. Satisfaction degree from the highest to the lowest is as follows: local tradition and custom, cultural atmosphere, urban environment and landscaping, local people's image and lifestyle and security situation, of which the index of the security is 80.4, a bit higher than that of the 1st quarter, but it is still the lowest among the indicators of urban management.

The public services are better, but the service of long distance passenger transport and that for self-driving are not very desirable. The tourists' comments on the public services are basically similar to those of the 1st quarter, reaching the "satisfactory" level. Their comments on bank cards accessibility and airport management are the best. Satisfaction degree from the highest to the lowest is as follows: the airport management, bank cards accessibility, power supply system, Internet coverage, mobile sign coverage, construction of roads for pedestrians and of cycle tracks, understandability of traffic signs, urban public transportation, taxi, long distance passenger transport and self-driving service.

As for the service trades, the problems about Chinese language service and travel agencies' service are still severe. Most outbound tourists argue that they are less satisfied with the Chinese public signs and the Chinese language service and the qualities of services provided by the overseas travel agencies has yet to be improved. By comparison, the tourists are also less satisfied with the food and beverage service. The most complaints are directed at local diet, to which they are not accustomed. The index calculated from the group tourists' probabilities to re-choose their travel agencies is 77.1, and the index to revisit the destinations is 72.4, which has shown a decrease since the previous quarter, whereas the probability to recommend the destinations to their relatives and friends comes up to 78.4. Generally speaking, compared with the first quarter, the tourists' loyalty to the destinations doesn't change significantly.

The tourist satisfaction with the destinations of the following overseas countries are as follows: the U.K. (83.39), Germany (83.37), Australia (83.04), Canada (82.54), New Zealand (82.50), Singapore (82.45), French (82.14), Spain (81.86), Italy (81.60), Japan (81.24), South Korea (81.15), the U.S. (81.11), Argentina (80.69), Malaysia (80.08), Thailand (80.05), Brazil (78.13), Russia (77.90), the Philippines (77.66), Cambodia (77.13), South Africa (76.96), Indonesia (76.65) and Vietnam (73.91).

【1】 【2】



We recommend:

Most beautiful boulevards around world

A cruise on Mariner of the Seas

Fantastic Beijing - The Imperial Palace

Stunning views in deep sea

Enshi Tusi Imperial City in China

Most popular actresses in Taiwan

"Tiny Times" cast pose for Fashion Weekly

Top 10 most dangerous roads in the world

Fans at Confederations Cup Brazil 2013

Email|Print|Comments(Editor:YeXin、Chen Lidan)

Related Reading

Leave your comment0 comments

  1. Name

  

Selections for you


  1. Chinese, Russian naval forces in drill

  2. Naval joint exercise to be normalized

  3. Muslims buy food to break daytime fast

  4. Taiwan braces itself for arrival of Soulik

  5. Cute twin sisters popular on the Internet

  6. Death toll rises to 18 in SW China landslide

  7. Weekly sports photos: Bikini enchantment

  8. Ilhabela Sailing Week 2013 kicks off

  9. 2013 China Int'l Boat Show kicks off

  10. A decade for home mortgage slaves

Most Popular

Opinions

  1. RMB becomes more market-oriented: official
  2. High hopes for high-tech export reform
  3. China's automobile organization slams car limits
  4. Shortage of teachers hurts kindergartens
  5. Building on past successes
  6. Inflow of 'hot money' tackled, expert says
  7. Caution urged in seeking experts from abroad
  8. China didn't cause German solar firms' bankruptcy
  9. China, U.S. discuss cyber security
  10. Why are we obsessed with selfies?

What’s happening in China

China's Chongqing issues orange-coded alert of heat

  1. Counting the cost of living in Beijing
  2. Three Heilongjiang students drown in pool
  3. China maintains orange alert for Typhoon Soulik
  4. Books on dating become a hit 24 years later
  5. Now a smartphone app for free contraceptives