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Guangzhou Customs significantly improves clearance efficiency thanks to smart tech

(People's Daily Online)    09:11, January 02, 2020

Customs in Guangzhou, capital of south China's Guangdong Province, has given full play to innovations in science and technology and cutting edge technologies such as big data, 5G, augmented reality (AR), and artificial intelligence (AI), realizing all-weather "smart" customs services, Science and Technology Daily reported.

Customs officer at Guangzhou Baiyun International Airport recognizes high-risk passengers and luggage with the help of 5G-glasses and wrist tablets. (Photo/Lyu Yi)

To facilitate Guangdong's endeavor to create a first-class international business environment, Guangzhou Customs has made great efforts to intelligentize various customs clearance platforms and services.

Focusing on the supervision of physical commodities, the "smart customs" project covers 52 ports in the district of Guangzhou, applicable to various business types such as container, bulk cargo, passengers, cruise terminals, and cross-border e-commerce, according to relevant executives with Guangzhou Customs.

A total of 76 construction tasks have been incorporated in the "smart customs" construction, concerning the creation and materialization of such items as an all-weather smart clearance monitoring and command center, supervision of transportation facilities, one-stop online services, automatic shunting at shipside and customs pass, intelligent clearance for passengers via facial recognition, and paperless health supervision.

"I remember I used to have to wait line to pass through customs when I returned to China," said a woman surnamed Li, who recently arrived in Guangzhou after a flight from Istanbul.

However, Li disclosed that on her last trip, as soon as the plane landed, the registered luggage was sent to the checkpoints before passenger inspection. She added that "the customs officers were equipped with high-tech wearable devices. The measurement of temperature and radiation was conducted smoothly without passengers having to stop. It all felt very high-tech, and the whole process was very quick."

More smart devices have been applied to the supervision and monitoring procedures of Guangzhou Customs, becoming a helping hand to customs officials.

The small 5G glasses worn by customs officers have a micro camera at a corner of the frame. The wrist tablet they use is an intelligent terminal about the size of a mobile phone, which is connected to the integrated command platform of Guangzhou Customs.

In the customs channel, through which nearly 100 people pass every minute, the 5G-based glasses and wrist tablet help customs officers identify members of the crowd via facial recognition. The devices alert officers when they detect a key monitoring target. Meanwhile, ordinary law-abiding passengers can pass through the channels quickly.

At Guangzhou Baiyun International Airport, one of the world's busiest international aviation hubs, these cutting-edge technologies and devices have reduced the clearance time of law-abiding passengers by 50 percent in the last year.

"The integrated command platform of Guangzhou Customs can conduct an intelligent risk analysis of passengers and their luggage. The real-time results are sent to the onsite customs officers via smart wearable devices. All passengers are in the customs surveillance area as soon as they get off the plane," said Chen Xinyi, an official of the customs office at Guangzhou Baiyun International Airport.

On Dec. 25, a batch of fruit weighing 98.6 tonnes arrived at Nansha port of Guangzhou at 3.a.m. The cargo was declared at the local customs via an international trade platform, and was quickly identified as not requiring further examination. Therefore, all the fruit was immediately transported to the fruit market, ready to buy at dawn.

"Customs using high-tech can shunt cargo shipside. Goods that do not need inspection are released immediately," said Xiao Bingtian, a manager of a customs broker based in Guangzhou, who was in charge of the customs declaration formalities of fruit, adding that such quick customs clearance helps ensure the quality and sales of fresh produce.

This efficiency is the result of the efforts of Guangzhou Customs to combine AR and AI technologies in their work. Since the beginning of 2019, Guangzhou Customs has intensified efforts to solve problems in congested areas by integrating highly intensive information into real scenarios, thus significantly simplifying and optimizing supervision modes and procedures.

Inspection robots and remote systems have also been applied to customs clearance in Guangzhou, significantly boosting clearance efficiency. The daily handling capacity of customs at the second phase of Nansha Port has risen from an average of 300 containers to 500 containers.

(For the latest China news, Please follow People's Daily on Twitter and Facebook)(Web editor: Hongyu, Bianji)

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