Apple News Facebook Twitter 新浪微博 Instagram YouTube Friday, May 10, 2024
Search
Archive
English>>

Samsung issues recall for 2.8 million washing machines for excessive vibration and detaching lids

(Mail Online)    00:08, November 05, 2016

Samsung Electronics, which is already reeling from a global recall of its Note 7 smartphones, said it would recall about 2.8 million of its top-load washing machines in the United States to address safety concerns.

The top of the washing machines can unexpectedly detach from the chassis during use, posing a risk of injury from impact, the U.S. Consumer Product Safety Commission said in a statement on Friday.

The machines being recalled were manufactured between March 2011 and November 2016.

Samsung received 733 reports of excessive vibration or the top detaching from their washing machines. Nine injuries were also reported including a broke jaw, injured shoulder and other fall-related injuries.

Among those injured was a woman who says the washer lid flew off and hit her in the back, causing her to 'collide into a cabinet'.

In a complaint, the woman said the lid 'struck her head, beck, upper body, chin and jaw' before falling to the floor.

Another woman told ABC News that she was very nearly injured in April when her machine came apart in its final spin cycle.

'All of the sudden, without warning the washing machine just exploded,' 32-year-old Melissa Thaxton of Dallas, Georgia told the network. 'It was the loudest sound. It sounded like a bomb went off in my ear.'

Thaxton says her four-year-old son was right next to her when the dangerous incident happened.

'I just remember covering my head and leaning towards my son and just screaming this scream that I didn’t even know I could scream,' she said.

Consumers who contact Samsung can get their washing machine repaired, get a rebate for a new washing machine or a full refund if they bought their washing machine in the past 30 days.

The washing machines retail for between $450 and $1,500.

'Our priority is to reduce any safety risks in the home and to provide our customers with easy and simple choices in response to the recall,' said John Herrington, Senior Vice President and General Manager of Home Appliances, Samsung Electronics America in a statement.

He added: 'We are moving quickly and in partnership with the CPSC to ensure consumers know the options available to them and that any disruption in the home is minimized.'

Machines outside of North America do not appear to be affected.

A spokesperson for Samsung told MailOnline: 'Samsung is aware of a voluntary recall announcement regarding issues with certain top-load washing machines sold in North America.

'We can confirm that this issue does not impact top-load washer models sold outside of North America.'

Samsung, the world's top smartphone maker, is grappling with a global recall of at least 2.5 million Galaxy Note 7 smartphones in 10 markets due to faulty batteries causing some phones to catch fire.

(For the latest China news, Please follow People's Daily on Twitter and Facebook)(Web editor: Shen Chen, Bianji)

We Recommend

Most Read

Key Words