"We have a seven-day restriction on the declaration of property loss," she said.
"Passengers who come to us seven days after the incident occurred might not be on record [for police investigation]," Zhang noted.
Zhang Qihuai said that the airport should always take responsibility for losses since they are the employer of the baggage handlers.
"Some airline companies recruit staff with a low educational background for cheap human resources," he said, "and there is a lack of an effective supervision system."
The director of the Public Security Department of BCIA, surnamed Qiang, confirmed the two theft cases, but said that loss of property is not common at the airport.
"The best thing passengers can do to prevent this is to lock their check-in luggage and don't put expensive items inside," he said, adding that check-in luggage would normally not be opened for security checking purpose.
Landmark building should respect the public's feeling
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