A member of the English Service Team at Hangzhou's West Lake area provides assistance to a foreign visitor. (Photo/China.com.cn)

"Hi, everybody, how are you feeling tonight? I'm Daniel, a traffic police officer. Here is some advice for you…"

A video recording of a traffic police officer's English advice for visitors to Hangzhou's West Lake scenic area has recently drawn much attention online. Pan Hongjiang, the officer in the video, has become an Internet star thanks to his good looks and fluent English.

Many netizens have noticed Pan's eye-catching yellow arm band with the words "English Service" in the video. Only police officers with good English skills can wear the arm band, and Pan is part of the English Service Team at West Lake.

A member of the English Service Team gives a salute at Hangzhou's West Lake area. (Photo/Hangzhou Daily)

In order to enhance police officers' professional skills and better serve Hangzhou's increasingly international image, local police have offered English training for officers since last year.

Police officers have to learn English expressions including those to describe the cultural background of West Lake, travel routes, traffic terms and more. The English Service team has grown from six original members to 28. More and more officers are demonstrating an interest in learning English.

Since 2015, the English Service Team has helped over 60 international visitors per month on average.

The yellow "English Service" arm band. (Photo/Hangzhou Daily)

"Traffic police officers contribute to visitors' first impressions of a city," remarked the English Service team members.

With the arrival of the G20 summit in Hangzhou, Pan and his colleagues are ready to provide quality service to foreign visitors and show the world a new Hangzhou.