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Working for the right balance (3)

(China Daily)    15:22, June 02, 2014
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Working for the right balance

In terms of GDP per hours of work, the most productive workers in the world are in the United States, the Netherlands, France, Germany, Sweden and Australia, according to The Conference Board, a global business membership and research association.

Among the five cities in the world with the longest working hours, three are in Asia. Hong Kong ranked third among the 72 cities surveyed, with the average worker spending 2,296 hours per year at their job.

In Bangkok, workers spend 2,312 hours at work every year and in Seoul 2,308. In Shanghai, the average work year is 1,967 hours and in Tokyo it is 2,012 hours.

In New York, the average employee works 2,062 hours in any given year and 2,375 in Mexico City, which gives it the honor of having the longest work hours in the world. In Paris, the average worker spends just 1,558 hours at work.

On the one hand, the long work hours have been a key driver of economic growth. On the other, employees get burned out quickly and are more likely to change jobs faster. This creates a problem for companies that have difficulty retaining staff. Higher turnover translates into higher costs.

In general, companies are not ready to deal with the challenges of retaining staff, according to another survey by Deloitte, an accounting and consulting firm.

In its Global Human Capital Trends 2014, the firm found that leadership, retention and engagement are key priorities for companies around the world, but few are prepared to ensure workers benefit from them.

And in the Asia-Pacific region, where the hours are the longest and retention the biggest problem, dealing with the issue was a priority for 12 percent fewer respondents. Across the region, companies said they needed to improve the capabilities of their workforce.

"Different regions may have different modules for setting out the standard working hours," says Loretta Shuen, chairman of the taxation committee of CPA Australia.

"Standard working hours do not mean you cannot work overtime. You just have to have compensation for the overtime work. As industries and individuals may have different requirements, we don't agree with issuing a policy without careful consideration."

Although Hong Kong has been considering standard working hours since 2010 and the Labour Department completed a policy study in mid-2012, nothing has happened since.

CPA Australia's survey showed half of the respondents work 41 to 50 hours per week and 40 percent work more than 51 hours per week. One in five people work more than 61 hours per week.

Compensation issue

What's more, nearly half of employees work overtime without compensation.

The department's study showed 23.4 percent of all employees did overtime in 2011. Of these, 51.8 percent were compensated through extra pay or time off in lieu, but 48.2 percent received no compensation at all.

CPA Australia's survey showed 65.1 percent of respondents believed the government should regulate working hours in Hong Kong, but most of these were junior and young employees. A vast majority, 84 percent, of executive-level respondents said the government should not regulate working hours.

Three quarters of respondents believe standard working hours can improve their work-life balance, but half of the respondents think they would increase companies' operating costs, and as many as 39 percent of respondents think their work could be transferred to cheaper locations.

"What are the standard working hours? What are maximum working hours? How do we calculate it? How do we compensate for extra hours? We need more discussion with the public on these concepts and questions," Shuen said.

Despite the emphasis on work-life balance from employees, compensation also remains a key issue.

According to Hong Kong's Census and Statistics Department, the median monthly wage for employees in Hong Kong from May to June last year was HK$14,000 ($1,800), which was 5.2 percent higher than the year before.

"For example, a salary for an entry-level employee in Australia is higher than that in Hong Kong," said Shuen. "But with ten years experience, the salary in Hong Kong is much higher than Australia. But there is also a question of taxation. There are a lot of different considerations for people to relocate from Hong Kong."


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(Editor:Gao Yinan、Bianji)

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