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Interview: Organized Information, Good Services Key to Business Information Providers
A university in Australia, that wanted to find out information on Chinese business, made a search on the internet and finally chose the chinainfobank.com among the many sites.
"There is no special recipe for our attraction to customers," Jimmy K. F. Wong, president of China Infobank Limited told Xinhua in an interview, "I think the online databases and business service models are catering to the customers."
Wang founded the company in 1995, which did not stand out in the first two to three years as many dot com startups appeared during the time of so-called internet mania.
China Infobank became one of the biggest Chinese business information provider in no more than six years while many websites and content providers failed in the "internet bubble."
"We insist that our work is to build databases and let customers buy our information and we are not like some other content providers to supply content for free," Wang said, "so we have not stepped into the evil circle of burning money."
"Actually our business model is just like that of traditional banks," he said, adding that his company's work is collecting and providing information to customers who need it and the flow of information online is similar to the flow of money in banks.
Today, China Infobank provides a wide range of economical, business, scientific and governmental data to business community. Its 15 databases have stored over three million business reports and articles, and the storage is increasing daily.
Wang recalled that China Infobank's first customer is McKinsey & Company, an international consulting firm. Now, it boasts of many more famous world-class customers.
Almost all the universities, government departments and banks in Hong Kong, and many famous universities and government departments in mainland, and famous companies such as Merril Lynch, Morgan Stanley and First Boston in the west are all its customers.
With a history of only 5 years, China Infobank is still one of those fledgling business information providers in China, but it understands that information is and will play an important role in business.
"Just to be more professional," Wang said, "I believe that organized information combined with good services will bring business information provider a bright future."
"Especially good services," he added, meaning China Infobank tries to build up a personalized and interactive service system by curbing difficulties of searching for customers and bringing information specially made for them.
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