Insurance Company Opens Service Hotline

The China Pacific Insurance Co. Ltd, one of the country's top insurers, opened a service hotline Thursday, November 30, in 42 major cities across China.

Clients in these cities can handle a variety of insurance business problems by dialing number 95500, said Huo Honglian, general manager of the company.

The hotline will offer 24-hour automatic service through a voice mailbox on insurance information and requirements. At the same time, professional operators will handle complaints, answer questions and matters on after-sale service.

By the end of this year, the company will open a hotline in all the cities where it has set up branches.






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