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Hang Seng Bank Launches Automated Banking Services
Hang Seng Bank of Hong Kong announced Thursday the launch of comprehensive automated banking services to help companies manage their finances more efficiently.
The new services, as part of the efforts to enhance services to small and medium-sized enterprises (SMEs), allow business customers to access their accounts and perform banking transactions round-the-clock through phone banking and ATM services.
Thomas Tsui, Hang Seng Bank's Assistant General Manager and Head of Retail Sales and Services said off-counter transactions made up 81.7 percent of total transactions at the end of June, an increase of 11 percent from a year earlier, showing the popularity of automated banking services among individual customers.
"The extension of such convenient services to business customers is in line with our strategy to develop the SME sector," he added.
The phone banking services allow designated company staff to perform a wide range of banking transactions. These include account balance inquiries, fund transfers to designated accounts, gold price, interest and exchange rate inquiries, inquiries about the status of issued and deposited cheques and inward remittances, and cheque book and account statement requests.
Companies can also apply for up to three Hang Seng Cards to enjoy convenient ATM services.
To meet the growing business needs of companies, Hang Seng Bank has set up 11 business banking centers in major branches. A broad range of products and services has also been launched, including IT equipment financing, the profits tax loan, as well as trade finance services.
Founded in 1933, Hang Seng Bank, a principal member of the Hongkong and Shanghai Banking Corporation (HSBC) Group, is the second-largest locally-incorporated bank in Hong Kong and operates 158 local branches and automated banking centers.
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