HK Awards Quality Taxi DriversTen Hong Kong taxi drivers were awarded the title of "Outstanding Quality Taxi Drivers" and other 20 awarded the title of "Hong Kong Tourists Association Quality Taxi Drivers" at a ceremony in Hong Kong Wednesday."The result of the award campaign is very encouraging and it indicates that both local passengers and overseas tourists think high of the taxi service quality in Hong Kong," said Jeffrey Lam, chairman of the Quality Taxi Services Steering Committee of Hong Kong, after presenting the prizes to award winners. "The award may serve to recognize the endless efforts made by the taxi drivers who provide professional service to passengers on the one hand and contribute to a better image of Hong Kong on the other," Lam said, adding "We shall continue our effort to encourage taxi drivers to keep on their good work and help improve the general service quality of the trade." The nomination for the award took two months and taxi drivers were assessed in accordance with criteria including reliability, safety, customer service and overall passenger satisfactions, by a working group consisting of transport officials, taxi trade representatives and sponsors of the award. The Outstanding Quality Taxi Drivers are the top ten drivers who have obtained full marks from their nominators and they will be presented "Outstanding Quality Taxi Driver" Certificate and identity cards as well as some other prizes and oil coupons. Jointly organized by the Steering Committee, the Transport Department and taxi associations, the award is one of the series of projects launched to help improve the taxi service quality. The award campaign was launched last January and passengers were given a nomination form for them to nominate drivers providing quality service. A total of 1,200 nominees were received when the campaign closed on March 26. |
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