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Apple's replies challenge Chinese people's intelligence

(People's Daily Online)

08:42, July 18, 2012

(File Photo)

Related:
Five 'sins' of Apple (Ⅰ): Disregard supplier's pollution
Five 'sins' of Apple (Ⅱ): Ignores copyrighters'appeal
Five 'sins' of Apple (Ⅲ): Erotic information
Five 'sins' of Apple (Ⅳ): Product quality
Five 'sins' of Apple (Ⅴ): Freedom control

The 45-year-old consumer Zou Hongqing created a QQ group for safeguarding legal rights, and it already has 300 members now. He collected information of every customer victim and made a list for "iMac dust problems."

The list shows that the Apple computers with dust problem cover various modes, including the iMac 27-inch, 24-inch and 21.5-inch all-in-one PCs and the earliest mode could be traced back to the year of 2009.

Zou said that what has depressed him more is Apple Inc.'s explanation for this problem - "China's air and environment qualities are bad."

Why do the computers always have malfunctions? The answer is "China has too many cockroaches." Why do the computers always have dust in them? The answer is "China's environment is too bad."

The first answer, which was exposed in the program "March 15 Evening" of the CCTV, was given by the customer service department of the Hewlett-Packard Development Company. The second conclusion was made by the customer service department of the "always right and always innocent" Apple Inc.

For such an obvious design defect, a so influential multinational brand did not reflect its own problems but replied the public with so "humorous" words. It really was a challenge to intelligence of Chinese people. The grievance of the extremely innocent "cockroach" has been redressed and the creator of the "drama," HP Company, has also been punished by the market.

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