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People's Daily Online>>China Society

Broadband speeds 'are lower than claimed'

By Zhu Shenshen  (Shanghai Daily)

08:20, December 23, 2011

Half of Chinese broadband users don't enjoy the speed promised by telecom companies because the real speed is far below that claimed by telecom operators, a report claimed yesterday.

The average cost of broadband bandwidth in the Chinese mainland is also much higher than in Western countries and Hong Kong, according to the Beijing-based Data Center of China Internet.

The report echoed the complaints from consumers which triggered a government anti-monopoly investigation.

By the end of the third quarter, the center's data showed that 91 percent of users had broadband speeds of less than 400 kilobits per second (Kbps) though they subscribed to a 4 megabytes per second (Mbps) service.

Meanwhile, 53.2 percent of users were not satisfied with broadband services in China, according to the center. It didn't say how many people it had interviewed.

The average 1 Mbps bandwidth in China costs US$13.13 - four times the United States level and more than 400 times that of Hong Kong, the center said.

In November, the National Development and Reform Commission began an anti-monopoly probe into the broadband business, targeting two telecommunications operators - China Telecom and China Unicom.

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