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Taobao mall vendors end protest as ministry steps in

(China.org.cn)

14:03, October 17, 2011

China's largest business-to-consumer online marketplace, Taobao Mall Co, last Tuesday announced significant increases in the commission rates and premium fees it charges to all online shops, which outraged small dealers. (Photo: China.org.cn)

BEIJING, Oct. 17 (Xinhuanet) -- Small vendors at Taobao Mall Sunday said they will stop the protest against service fee hikes after China's Ministry of Commerce stepped in and ordered Taobao.com to respond to vendors' demands.

"We will suspend some of our activities today as government authorities have stepped in," said the protestors in an online statement, "we believe the government will give us a satisfactory result on the matter."

The Ministry of Commerce expressed its concerns over the protest and vowed to stabilize prices and support small businesses, according to a statement posted on the ministry's website on Saturday. The ministry also asked Taobao Mall to take active measures to address reasonable demands of small- and medium-sized vendors on its platform.

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