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People's Daily Online>>China Business

E-commerce platform unfreezes users' accounts

By Liu Yuxin (Beijing Daily)

14:53, March 23, 2012

Edited and Translated by Han Shasha, People's Daily Online

Dangdang.com, a Chinese online business-to-consumer purchase platform, unfreezes its users' accounts which were frozen on March 19 due to online theft.

Guo He, chief public relation officer of Dangdang.com said that after the accounts are unfrozen, customers cannot use them as before temporarily.

The website has adopted a safe mode to ensure the safety of the accounts. Users who would like to use their accounts will have to apply to customer service staff. If the application is approved, users can use the account balance.

Next week, Dangdang.com will adopt mobile phone verification system, U shield dynamic password and other high-technology methods for account theft prevention.

It is reported that some users’ accounts of Dangdang.com were stolen recently. The website decided to freeze users' accounts between March 19 and March 22.

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