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First-tier cities fail to satisfy residents

By Wang Hongyi  (China Daily)

09:16, November 24, 2011

SHANGHAI - China's first-tier cities have failed to satisfy their residents in building service-oriented government, even as they play crucial roles in national politics and economy, according to a report released on Wednesday.

The report, jointly compiled by Singapore's Nanyang Technological University (NTU) and China's Shanghai Jiao Tong University, aims to track how satisfied Chinese citizens and businesses are with government service.

A survey of 25,222 citizens and 3,203 enterprises was conducted from April to June in 32 major cities.

The research team defines a service-oriented government as one that embodies key indicators such as being corruption-free, efficient, transparent and democratic.

Besides these, indicators include the level of trust the public posits in the government, the participation of citizens and businesses in policy-making and implementation, and the quality of information service provided by the government.

Shanghai, Beijing, Guangzhou and Shenzhen, the four cities regarded as China's first-tier cities in terms of political and economic influence, were not found to have satisfied their residents to a great extent, and did not make it to the top 10 list.

Xiamen, Fujian province, emerged on top of the list, followed by Qingdao, Suzhou, Jinan, Changsha, Chongqing, Ningbo, Shijiazhuang, Guiyang and Changchun.

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helen at 2011-11-24203.82.94.*
While Beijing and the CPC are trying to make life easier for those in these cities, it must be noted that nothing can satisfy the urban Chinese. Their lifestyles are influenced by reported wealth and conspicuous consumption among some to the envy, jealousies and dissatisfaction of the many. At this stage of China developments, there are some Chinese who think the government owes them their dreams of luxuries ....Urban Chinese must learn to adapt to realities and grass is definitely not greener on the other side. And the Chinese media has a lot to cultivate this.

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