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People's Daily Online>>World

U.S. immigration outreaches to Chinese community

By Joanna Law (People's Daily Online)

10:45, March 02, 2012

Chinese individuals are the second largest population of immigrant communities in the United States. In 2010, nearly 71,000 residents from China became lawful permanent residents of the country. Seeing that there is a great and increasing need to better serve the community, U.S. Citizenship and Immigration Services (USCIS) has recently launched a communication platform which is dedicated to Chinese people.

The platform, called Jiao Liu, aims to provide more accessible, open, and transparent services to Chinese community. USCIS has launched a website under the category “Outreach” in its official site, with a title “Chinese-Language Public Engagement”. The website highlights its national public engagements session in a series, which will take place every three months. Part of the goal of this platform is to knock down the language barrier between the government and the community, said USCIS Director Alejandro Mayorkas during the Jiao Liu announcement last month.

He said the department recognized and understood the fact that people from different communities who seek to access their services are most comfortable in their own language. Therefore, there will be USCIS employees who speak Mandarin and Cantonese present during the session to answer the public’s inquiry on immigration matter.

"And this is part of our ongoing effort to reach the diverse communities we serve," he said.

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