New Oriental Case

09:56, December 25, 2009      

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March 10th, 2009, a writer named "Crying Rose" published a post titled "Be Careful! Let's See the True Face of Teachers in New Oriental School" on BBS of Phenix.com. Just within 48 hours, this post appeared in more than 4,600 BBS, including Tianya, Sina, Xiaonei, and most of them were written by "Crying Rose".

Right after that, students of New Oriental School and their parents began to inquire about the event. Stockholders also expressed their worries.

A few days later, the president of New Oriental, Yu Minhong, quickly returned to Beijing from USA. After carefully examining all the facts, New Oriental claimed that nothing presented by the post was verified.

On March 31st, two students charged a New Oriental teacher, saying that New Oriental employed unprofessional teachers and released false advertisements. They asked New Oriental to return their class fees and compensate them. Surprisingly, the teacher being charged had never been their teacher.

On May 8th, Wang, one of the plaintiffs, opened a blog on a famous website and posted many so-called inside stories attacking the New Oriental on the blog.

During the suit period, more than 20 media in Shanghai have received faxes, claiming New Oriental is suspected of cheating. A reporter from Shanghai said, one of the two students was a high school student, and the other was from a higher education institution. They applied for the TOEFL and GRE classes in New Oriental. One student had started many suits in Yangpu District, one of them being ruled as vicious charge, the reporter added.

Lawyer of the two said, New Oriental has talked with the two students and was willing to send their fees back, but the students insisted to submit this case to court.

On July 15th, Yangpu Court rejected this case in the first trial due to insufficient evidence. The two plaintiffs appealed to a higher court after that. The PR manager from New Oriental, Wang Li said the court started the second trial on August 5th, but the two students did not show up. On the same day, many posts attacking New Oriental began to appear on Internet.

More than 3,000 posts started the second “Attack”

New Oriental hoped to have direct contact with the cyber writers and promised to make immediate improvements once any problem is detected. However, the writers never showed up.

On August 5th, a post saying "Inside Story of New Oriental: Forged Teacher Resumes & Female Student Lost Virginity" was uploaded on Internet. Within 24 hours, this post has also appeared on more than 30 other BBS, including Sina, Maopu and Tianya.

On August 8th, New Oriental officially declared that this incident was only rumors and announced their complaint email address. What's more, the New Oriental also expressed their wish that “Crying Rose” could contact them. New Oriental promised to carefully deal with his complaints and guarantee his privacy.

By People's Daily Online
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