Hong Kong airport named best in world for fifth year

14:24, February 17, 2011      

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Airports Council International named Hong Kong International Airport on Wednesday the world’s No.1 among airports serving more than 40 million passengers annually.

2010 was the fifth consecutive year that the Hong Kong airport has received this honor. In the annual Airport Service Quality survey, conducted by Skytrax, a U.K.-based consultancy firm, it was rated as excellent or very good by 99 percent of the survey respondents, achieving a record high of 4.78 out of 5.00.

Passengers favor the Hong Kong airport mainly due to its availability and cleanliness of the lavatories, the comfortableness of the waiting areas, the ambience, the security and the customs inspection.

Participants in this survey, who came from 140 airports, were asked to rate airports on a variety of measures, such as general ambience, check-in efficiency, staff courtesy, cleanliness and comfortableness of the waiting rooms.

Currently a third runway is scheduled to be constructed as the current two runways are now near capacity. The airport was initially planned in 1992 to serve 87 million passengers and 9 million tons of cargo.

"Hong Kong outperforms its population size on the world stage because of its connectivity. That drives the economy and creates jobs. To protect the airport's competitiveness, sufficient capacity is needed to support growth," said Giovanni Bisignani, director-general and CEO of the International Air Transport Association (IATA), in an address to the Aerospace Forum Asia in Hong Kong.

He also said: "The 900-million-[U.S.-dollar] midfield terminal project will provide the passenger handling capability. I am here to make a strong plea to move forward with a third runway."

By Li Yancheng, People's Daily Online
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