Italians not satisfied with public transports: report

08:44, September 01, 2010      

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Italian citizens are not satisfied with the efficiency of the public transport networks in their country, according to a report issued on Tuesday by leading consumer association Altroconsumo.

Out of 12 cities analyzed, only two passed the people's vote: Padua (thanks to its well-working tram railways) and Turin's subway. The rest of the cities -- including Rome, Venice and Milan -- proved below the minimum standards of client satisfaction.

What mainly ails Italians is the non-punctuality and infrequency of the public transport services: buses that jump rides making commuters get late to office, metros that mysteriously break down for some mechanical problems and trains that are far too slow to cover distances.

Even Venice's water boats were negatively judged by the residents.

In the Sicilian town of Catania, for example, buses have an average delay of 23 minutes per ride. On the other hand small cities, like Cagliari in the island-region of Sardinia, tend to have more efficient transports, favored by their limited population and dimensions.

The Altroconsumo association has repeatedly criticized Italy's transportation system, launching a campaign aimed at spreading awareness on commuters' rights and on the need of increasing sustainable mobility through targeted investments in critical infrastructures, including urban parking areas where commuters can leave their cars and jump on trains.

According to Altroconsumo, Italy lags behind Europe in favoring sustainable mobility. Averagely, just 11 percent of Italians choose public transports to move around, compared to 67 percent in Barcelona and 63 percent in Paris.

The trouble, however, observed the report, does not only lie in the absence of infrastructures.

Italians also lack "the culture of leaving at home the car and taking the bus, or rather walk," both for little care of the environment and for a general attitude of laziness, said Altronconsumo.

Source: Xinhua


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