War between Qihoo 360, Tencent victimizes users

09:03, November 05, 2010      

Email | Print | Subscribe | Comments | Forum 

Tecent, technology company and controller of China's most popular instant messaging platform, the QQ, held a press conference Thursday over its escalating war with Qihoo 360, one of China's leading online security software developers.

The war between the companies took on a more serious stance as Tencent on Wednesday started to display a message on the users' interface that it will disable its services to computers installed with 360's anti-virus software.

On the conference, the company apologized to all of its users for the incurred inconvenience and justified the move as "protecting users' interest"; and it also stressed that the decision was difficult to make.

360 issued a statement Wednesday evening appealing to users to stop using QQ for a period of three days. The company re-affirmed that its software enjoys a coverage of more than 90 percent of the country's web users, and that uninstalling the software may jeopardize the online security to the entirety of the industry.

"A new tag-on service run by 360 Safe has affected the normal functionality of QQ. With 360 Safe installed, we can not guarantee the safety of our service," Tencent said in a statement popping out on screens of millions of QQ users. "To avoid our clients' computer desktops being turned into a battlefield, we have made this 'hard' decision."

The Ministry of Industry and Information Technology and the Ministry of Public Security have joined in the battle as arbitraries.

The dispute has left users with no options and some QQ users term it a "choose-or-lose game." "In the fight between the two companies, those most disrespected are the users," a web user commented.

On Thursday, 10 industry analysts jointly issued a statement jointly calling for the war to be given truce to. "This situation cannot continue. We are deeply concerned that it will bring immense losses to the industry," said them in the statement.
They further call for both companies to respect users, and also for the government to interfere.

The rivalry between QQ and 360, whose services and products do not directly compete against each other, stems from 360 accusing Tencent of breaching users' privacy on September 27, when 360 launched a free privacy software program known as "360 Privacy Protector."

The software maker claimed that Tencent's QQ application spied on its more than 600 million active users by scanning users' documents on hard drives.

The allegations were denied by Tencent, which immediately hit back by accusing 360 of fabricating facts, and by filing a lawsuit against it for unfair practices. In response, 360 said, "The latest evidence showed QQ's black-list function has helped the company make huge profits by scanning user's hard drives."

Source: Global Times


  • Do you have anything to say?


Special Coverage
  • Premier Wen Jiabao visits Hungary, Britain, Germany
  • From drought to floods
Major headlines
Editor's Pick
  • Chinese Navy soldiers hold an evening party marking the upcoming 62nd National Day aboard Chinese Navy hospital ship "Peace Ark" in the Pacific on Sept. 28, 2011. The Chinese National Day falls on Oct. 1. (Xinhua/Zha Chunming)
  • Photo taken on Sept. 30, 2011 shows the crowd at the plaza of Beijing Railway Station in Beijing, capital of China. The railway transportation witnessed a travel peak with the approach of the seven-day National Day holidays on Friday. (Xinhua)
  • A man wearing high-heel shoes takes part in the 3rd annual Walk a Mile in Her Shoes, an event when men literally walk in women's shoes to raise awareness about ending violence against women, at Yonge-Dundas Square in Toronto, Canada, Sept. 29, 2011. (Xinhua/Zou Zheng)
  • Photo taken on Sept. 29, 2011 shows a cargo ship in danger on the sea near Zhuhai City, south China's Guangdong Province. Cargo ship Fangzhou 6 of Qingzhou of southwest China's Guangxi Zhuang Autonomous Region lost control after water stormed into its cabin due to Typhoon Nesat on the sea near Zhuhai Thursday, leaving 12 crew members in danger. Rescuers rushed to the ship and saved them by using a helicopter. (Xinhua)
  • Actress Gong Li poses for L'Officiel Magazine. (Xinhua Photo)
  • Demonstrators from the Occupy Wall Street campaign hold placards as they march in the financial district of New York September 29, 2011. After hundreds of protesters were denied access to some areas outside the New York Stock Exchange on September 17, demonstrators set up a rag-tag camp three blocks away. Zuccotti Park is a campground festooned with placards and anti-Wall Street slogans. The group is adding complaints of excessive police force against protesters and police treatment of ethnic minorities and Muslims to its grievances list, which includes bank bailouts, foreclosures and high unemployment. (Xinhua/Reuters Photo)
Hot Forum Discussion