Apple Japan offers to replace overheating iPod Nano

09:24, August 12, 2010      

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Apple's Japanese unit has offered to replace first-generation iPod Nano music players that overheat, after reports of fires led to criticism from the government in Tokyo.

Apple confirmed "very rare cases of overheating" in the battery of the iPod Nano sold between September 2005 and December 2006, which distorted the shape of the device or made it unusable, the company said on its Japanese website.

It offered to replace affected units, adding that concerned customers using the first-generation iPod Nano can now get the battery replaced, the company said.

The company noted that the fault had been traced to a particular battery supplier, adding that other iPod Nano models had no such recharging problems.

The Ministry of Economy, Trade and Industry has said the recharging problems caused 27 overheating incidents, including six fires, which left four people with minor burns.

The Japanese unit had put information on its website about the problems, including recommending battery replacements. However, the lack of prominence given to the warnings provoked criticism.

The company has since promised to improve its website.

The ministry said Wednesday that it was "aware of the amendment."

"But we have yet to receive any formal report from the company about it. So we cannot make any comment at this stage," said Naotake Fujushiro, a product-safety official at the ministry.

Source: Global Times

(Editor:黄蓓蓓)

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