Airline Virgin Blue system across Australia down again

12:33, September 29, 2010      

Email | Print | Subscribe | Comments | Forum 

Airline Virgin Blue reservation system crashed again on Wednesday morning, affected thousands of passengers across Australia.

Passengers had to be manually checked in during the shutdown, which delayed thousands of people between 5:10 a.m. and 7:00 a.m.

Passengers at Brisbane Airport were being checked in manually and flights were delayed at Melbourne, Sydney and Darwin airports.

According to ABC News, the system is now running again, but is slower than usual.

A spokeswoman for the airline described this morning's problem as just a "slight glitch". She said the problem emerged during tests on the book-in system, but staff are now working to clear the backlog of delayed passengers and I.T. problems have been resolved.

The airline's computer system has failed on Sunday, causing hundreds of flight delays and leaving customers stranded for two days in airports nationwide.

Virgin boss Richard Branson has apologized for the weekend's check-in chaos.

"It's been a terrible 24 hours with the computer system going down," he told Channel Seven in Jakarta of Indonesia on Sunday.

The airline has blamed its information technology provider, Navitaire, for the chaos, and legal action is being considered.

Source: Xinhua

(Editor:张茜)

  • Do you have anything to say?

双语词典
dictionary

  
Special Coverage
  • Premier Wen Jiabao visits Hungary, Britain, Germany
  • From drought to floods
Major headlines
Editor's Pick
  • Chinese Navy soldiers hold an evening party marking the upcoming 62nd National Day aboard Chinese Navy hospital ship "Peace Ark" in the Pacific on Sept. 28, 2011. The Chinese National Day falls on Oct. 1. (Xinhua/Zha Chunming)
  • Photo taken on Sept. 30, 2011 shows the crowd at the plaza of Beijing Railway Station in Beijing, capital of China. The railway transportation witnessed a travel peak with the approach of the seven-day National Day holidays on Friday. (Xinhua)
  • A man wearing high-heel shoes takes part in the 3rd annual Walk a Mile in Her Shoes, an event when men literally walk in women's shoes to raise awareness about ending violence against women, at Yonge-Dundas Square in Toronto, Canada, Sept. 29, 2011. (Xinhua/Zou Zheng)
  • Photo taken on Sept. 29, 2011 shows a cargo ship in danger on the sea near Zhuhai City, south China's Guangdong Province. Cargo ship Fangzhou 6 of Qingzhou of southwest China's Guangxi Zhuang Autonomous Region lost control after water stormed into its cabin due to Typhoon Nesat on the sea near Zhuhai Thursday, leaving 12 crew members in danger. Rescuers rushed to the ship and saved them by using a helicopter. (Xinhua)
  • Actress Gong Li poses for L'Officiel Magazine. (Xinhua Photo)
  • Demonstrators from the Occupy Wall Street campaign hold placards as they march in the financial district of New York September 29, 2011. After hundreds of protesters were denied access to some areas outside the New York Stock Exchange on September 17, demonstrators set up a rag-tag camp three blocks away. Zuccotti Park is a campground festooned with placards and anti-Wall Street slogans. The group is adding complaints of excessive police force against protesters and police treatment of ethnic minorities and Muslims to its grievances list, which includes bank bailouts, foreclosures and high unemployment. (Xinhua/Reuters Photo)
Hot Forum Discussion