Thousands stranded in Australia after Virgin Blue glitch

12:38, September 26, 2010      

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Thousands of Virgin Blue passengers remain stranded at airports around Australia on Sunday because of a computer glitch.

The airline's check-in system crashed just after 8 a.m. (AEST), sending travel plans into chaos with many domestic and international flights either canceled or facing long delays.

Virgin Blue spokesman Colin Lippiatt said investigations are underway into what went wrong, and extra staff have been brought in to help manually check-in passengers, but it is a slow process.

"There's sketchy information at this point in time. We understand it's a server issue, some sort of communication issue," Lippiatt told ABC News on Sunday.

"We're looking into that with all our suppliers just to isolate what it is and get it up and running as soon as possible.

"At this point in time, we're told we can have the system up and running within the next hour or two but that's pending receiving more information from our suppliers."

About 800 Virgin passengers are stranded at the Brisbane domestic terminal and passengers at Adelaide are also affected.

Source: Xinhua


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