Mainland visitors coerced into shopping trip in Hong Kong

Hong Kong's Jin Kai International Travel Agency admitted a Hong Kong tour guide abused a group of visitors from the mainland and forced them to go on shopping trips for luxury or brand-name goods.

The tour guide was hired by Hong Kong's Jin Kai International Travel Agency. They said deeply regret the incident and invited the tourists to return to Hong Kong again for free.

The company said that the tour guide was a freelance guide according to an investigation, and after the incident happened, they were unable to contact her. The company decided to never hire this person again and submitted a report for the Travel Industry Council of Hong Kong in order to remedy the reputation and image of tourism.

A spokesman for the Hong Kong Tour Guides’ General Union indicated that the tour guide’s abuse of the mainland visitors completely violated professional codes. She acted alone and did not represent the whole industry.

Hu Zhaoying, chairman of Travel Industry Council of Hong Kong, indicated they will severely punish this guide. The Travel Industry Council of Hong Kong will hold a conference and discuss regulatory measures to prevent similar incidents from happening again within individual travel agencies and the Tour Guides’ General Union in Hong Kong.

Source: Xinhua