Expo Village officials try to solve problems

08:52, May 24, 2010      

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The Expo Village is continuing to encounter problems with residents complaining about the high level of security, expensive services and the slow response times to resolving problems.

"Most of the complaints have been about security, but we've already improved a lot of our services," said Peng Lijun, a senior supervisor with the Expo Management Department.

Organizers softened entry rules into the 2.65-square-kilometer village last month to allow taxis and takeaway food through the heavily policed gates. Guests, who have to be signed in, can now enter around the clock as an 11 pm curfew was axed due to strong opposition.

Other residents said they enjoy retreating to this well-equipped oasis of calm after finishing work at the bustling Expo Garden next door.

"It is way better than I expected," said Sinclair Ke, an advisor to the US Pavilion. "Here I have two refrigerators, a microwave, three telephones and three 38-inch plasma TVs."

Two serviced apartment complexes are in the village: Expo Jin Jiang and Expo Donghu apartment hotels.



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