Sky-high ambition on a plate (4)

English>>

Editor's Pick

By Wang Wen (China Daily) 11:16, October 02, 2013

Email|Print|Comments

twitter

facebook

Sina Microblog

Workers prepare and package cooked food for in-flight service at Beijing Xinhua Airport Catering Co Ltd, which has about 15 percent of the in-flight food market in the capital. (Photo/China Daily)

Beijing Air Catering and Xinhua Airport Catering represent the most important category of in-flight meal enterprises in China, which were invested directly by airlines.

There are also two other categories of air catering enterprises. One is associated with local airports and the other is totally independent.

Every airline has their own standard to choose meal suppliers, especially the foreign airlines.

"We do have requirements to choose our local providers abroad," said Thomas Brockenauer, Lufthansa's culinary expert for the Asian region.

Brockenauer said the airlines checked the quality of food, infrastructure such as human resources, trucks available and security, as well as hygiene standards.

"The budget is also important for the airline," he added.

Emirates Airlines, well known for its high standard of service, has strict processes to choose third-party suppliers.

"Suppliers are selected only after Emirates' catering management team has visited and evaluated premises for food product and hygiene standards: kitchens, purchasing, storage and handling of raw materials are all appraised," a spokesman from the carrier told China Daily.

The airline also evaluates its meal contractors at least every three months and they are generally renewed every three years to ensure quality and standards are maintained, he added.

The carrier's menus are planned for each individual route to make sure the meals are appropriate for the different destinations.

"Emirates ensures that the menu includes congees and Chinese dishes on flights from Dubai to Beijing or Shanghai," the spokesman said.

Three Chinese companies provide food to Emirates, Beijing Air Catering, Pudong International Airport Gate Gourmet Air Catering Co Ltd in Shanghai and LSG Sky Chefs in Guangzhou.

Although different manufacturers make the meals, the airlines are confident about their global unified standards.

"We are really sure the product and services that our caterers offer are always at very high, consistent, standard regardless of where the caterer is located," said Cathay Pacific, which has suppliers in Beijing and Shanghai.