"A service-oriented government should keep a balance between governing ability and social service. Distinguished performance in only one aspect cannot bring much satisfaction to citizens."
Wang Ling, a resident in Tianjin, said: "Many government officials in China still lack the awareness of public service, which means it's hard for them to actively serve the citizens."
Ren Yuan, a professor from the School of Social Development and Public Policy at Fudan University, said that the evaluation system of government performance is still based on local economies, which means government officials place much more emphasis on economic development and GDP.
"Under such an evaluation system, livelihood issues are often neglected.
It's hard for residents to be satisfied with government service," he said.
Ren said that the assessment for government performance should focus more on their work in the field of social welfare and livelihood issues.
Public policy expert Liu Jianjun noted that as more migrants flock into big cities, such as Beijing and Shanghai, for work, governments often have a heavier burden in governing the cities.
"When making policy, local governments should have an eye on these group of migrants, and ensure social equity and justice," he said.
The report also noted that governments should improve their communication and interaction with citizens.
"Internet-based social networks are becoming an important channel of communication between government and citizens," Wu said. "Government officials should learn how to communicate and exchange ideas with citizens on this platform, such as micro blogs."
10th China Int'l Auto Exhibition to be held in Guangzhou
Feedback
RSS
