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Unknown suspended solids found in Pepsi (2)

(People's Daily Online)

08:07, September 05, 2012

The restaurant owner said that the two cans of Pepsi were bought from the Wal-Mart store on the second floor. After learning about the situation, the store immediately contacted the manufacturer. “We have already contacted the manufacturer, and their after-sales staff will be here soon,” said a Wal-Mart customer service representative.

A restaurant employee surnamed Ding said that he bought the Pepsi from the Wal-Mart store on Aug. 24, and had the purchase invoice. There was nothing wrong with other cans of Pepsi he bought. He could not tell what the suspended solids in the Pepsi were, but was sure they were not food residues.

A local PepsiCo sales manager surnamed Zhang arrived at the restaurant at 3:40 p.m. on Aug. 30. After checking the two open cans, he said he did not know either what the black substances were. He then reported the incident to his superior, but received no reply after half an hour. When Zhang asked Luo about her compensation requirements, she said that given the damage the Pepsi caused to the health of her daughter, she demanded 2,000 yuan in compensation.

In order to follow up the incident, the reporter asked twice about the phone number of Zhang before leaving the supermarket but was politely refused. Zhang told the reporter to contact the parties if he or she wanted to continue to follow up the event.

At around 5 p.m. on Aug. 30, the reporter learned from Luo that she and her family had left the supermarket to catch the train. The manufacture said that her child can go to the hospital to check if the discomfort was caused by drinking the cola. If it was indeed so, the manufacturer will pay compensation.

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