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Who is responsible for the double standard at Apple? (2)

(People's Daily Online)

08:15, August 03, 2012

(File Photo)

Are the "overbearing clauses" hardly detected? The clauses that state "refurbished parts can be used for maintenance, the damage caused by maintenance is only compensable by maintenance fees, the damage caused in transportation cannot be repaired free of charge and that failing to take the product on time will be seen as a waiver" have clearly violated China's Consumer Protection Law, Contract Law, Product Quality Law, Property Law and the three guarantees for repair, replacement or compensation of faulty product. Both netizens and consumers' associations can see it. Did not the supervision departments see it? Moreover, Apple Inc. openly uses the double standard on the after-sales repair. As the vice chairman of CCA had said, "Apple products use the 'common version' of maintenance clauses but use 'special items' in such countries as Japan, Australia and Britain. The Apple Inc. specially uses the special items to meet the legal standards of other countries."

Why it abides by the laws of other countries but ignores Chinese law and even establishes arrogant double standard? The financial statement of Apple Inc. in the third quarter of 2012 showed that the total corporate income reached up to 35 billion U.S. dollars as of June 30, with 5.7 billion U.S. dollars gained in China, an increase of 48 percent year-on-year. How can Apple Inc. despise the important "God?"

The conniving of supervision department resulted in the arrogance of Apple Inc., embodying lax law enforcement beneath superficially strict legislation. No any departments dare to give a ticket to Apple and some departments even vindicate the overbearing clauses. These connivances more encouraged arrogant behaviors of Apple Inc. in China.

In fact, Apple Inc. has done many wrong things in China, including the market discrimination on the release and price of new products, the trick of "hunger marketing" to cheat Chinese consumers, openly offering the works of Chinese writers in Apple stores for sale and even downloading them free of charge. Facing arrogant Apple, can Chinese consumers only choose to tolerate?

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